Customer Service Tool
International Shipment Status Enquiry
Existing customers can use a Harchen reference, bill of lading or other transport reference to request a status, document, customs or exception update. Contact verification helps protect shipment information.
Shipment Status Request
Provide a reference and verified contact
To protect customer and cargo information, the live system will not expose sensitive tracking data from a public reference alone. Email, phone or account verification will be required.