FAQ Centre
Customs Clearance FAQ
Answers to common customs clearance faq questions about information, responsibilities and enquiry preparation.
Why is an accurate product description important?
It supports commodity classification, controls, duties and document review. Generic terms such as parts or samples are often insufficient.
Who is responsible for import clearance?
This depends on the Incoterm, sales contract and service scope. Importer status, authorisation and duty responsibility must also be defined.
Does an inspection always mean the documents are wrong?
Not necessarily. Inspections may result from risk controls, random selection or product regulation, although accurate documents help reduce delays.