FAQ Centre
Air Freight FAQ
Answers to common air freight faq questions about information, responsibilities and enquiry preparation.
How is air chargeable weight calculated?
It commonly compares gross weight and applicable volumetric weight, using the greater value as a reference. Divisors and minimums may vary.
Can battery cargo move as normal air freight?
Battery type, power, installation, packing and documents require separate review rather than automatic treatment as general cargo.
Must I provide an airport code?
You may provide the final city or airport code. If unsure, give the final address and postcode so a suitable airport can be reviewed.